Where your data lives, and who can reach it.
For your accountant, your insurer and yourself: every party that works with your data, with the country and the purpose.
Hosted in France. One container per installer.
Your data does not share a database with other customers. Every installer gets their own container, with their own database and their own files.
- Hosting
- Datacenter in France [location, e.g. Gravelines]
- Separation
- Own container per installer, no shared database
- Backups
- [Daily], encrypted, kept for [30] days, at a separate location [to be confirmed]
- Connection
- Always encrypted (HTTPS)
Who processes what.
These are all the parties outside Jef Jaeken that come into contact with your data. If one is added, it appears here first.
| Party | Purpose | Country | Status |
|---|---|---|---|
| OVHcloudHosting company | Hosting of your container, database and backups | France | Active |
| SentryError reports | Technical error reports, without names or email content | EU region (Frankfurt), US company | Active |
| BugsinkError reports | Technical error reports, without names or email content | Own server, France | Planned#112 |
| JevAI, by TypeSafe | Sorting incoming requests (only if you switch it on) | To be confirmed | To be checked |
| Your own Google Workspace or Microsoft 365The account you already have | Sending and reading email, appointments in your calendar | According to your own contract | Your choice |
Your email and calendar stay in your own account. Verelo only reads and writes there with your permission, and you can always withdraw that access.
Your data is yours.
Export everything
Customers, files, work orders, certificates and documents, whenever you want, in open formats [CSV and PDF].
Data processing agreement
You are the controller, Jef Jaeken is the processor. You get the DPA on request, before you start.
Request the DPAStopping
If you stop, you get a complete export and we erase your container within [30] days.
Questions about data or a data subject request: privacy@
About this website.
This section is about the website you are reading now, not about the app.
Visitor statistics
We count visits without cookies and without following you across other sites, using Plausible Analytics (EU cloud). We see which pages are read, not who you are.
The pilot form
- What: company name, size, disciplines, current tool, region and your contact details.
- Why: only to review your request and plan a conversation. No newsletter, not resold.
- How long: [12 months], or shorter if you ask.
- Where: the form itself stores nothing. Only when you book a conversation do your answers go to Cal.com and to the calendar and mailbox of Jef Jaeken (Google).
Your rights
Access, correction, erasure and objection: email privacy@
Controller: Jef Jaeken, BE0779630471.
External parties on this website
| Party | Purpose | Country | Status |
|---|---|---|---|
| OVHcloud | Hosting of this website | France | Active |
| Plausible Analytics | Visitor statistics without cookies | EU | Active |
| Cal.com | Booking the conversation | EU region, US company | Active |
| Google Workspace of Jef Jaeken | Calendar and confirmation email of booked conversations | According to our contract with Google | Active |
Only Plausible and, once you book a conversation, Cal.com connect from your browser.
Questions about data? Call me.
Rather see how it works first? Book a 30-minute conversation.