How it works

From the first email to the invoice.

From the first email to the invoice, every job follows the same thread. Scroll through the six layers of one job, or click a layer.

One job · Residentie Ter Linde, Lier

01 · Request

Everything arrives in one place.

Email, phone, your website and forms land in one inbox. You see at once which discipline it is and turn it into a job file with one click.

  • Works with your own Google or Microsoft mailbox
  • Note a phone call in ten seconds
  • Existing client? Verelo already links the site, proposes whether it is a new job file or an existing one, and you do the final check.
Werk Binnengekomen4 nieuw sinds 08:00Dossier maken
Alle13Mail7Telefoon3Web3
VanOnderwerpDisciplineTijd
Residentie Ter Linde VMEBrandmelders blok B: offerte en attestBrandgisteren
Bakkerij Verhaegen, LierAlarm gaat 's nachts af zonder redenInbraak09:18
Webformulier · Lien MaesTwee camera's op de oprit, DuffelCamera08:57
Garage Peeters & ZonenBadges voor drie nieuwe mecaniciensToegang08:31
Formulier · Apotheek De SmetSirene buiten piept, batterij?Inbraakgisteren
Inbox: email, phone, web and forms together
02 · Job file

One job file per installation.

Client, site, quote, visits, photos and certificates sit in the same job file. The people on your team who need it see where it stands, without phoning around.

  • Timeline with every email, change and signature
  • The status shows what the next step is
  • A technician only sees their own job files
Dossiers DOS-2026-0231 · Residentie Ter LindeBezoek plannen
AanvraagOffertePlanningWerkbonAttestFactuur
Offerte goedgekeurd door syndicusvandaag 10:14 · via mail
Offerte OFF-2026-0112 verstuurdgisteren 16:02 · Kris Vermeulen
Site gekoppeld: Lindelaan 14, blok Bgisteren 09:50
Aanvraag binnengekomen via mailgisteren 09:42
StatusTe plannen
KlantResidentie Ter Linde VME
SiteLier, Lindelaan 14 · blok B
DisciplineBrand
Waarde€ 11.920,00
Job file with timeline and next step
03 · Planning

Your technicians’ week in one view.

Drag a visit to the right technician and day. The appointment lands in their own calendar at once, and the client gets a confirmation.

  • Syncs with Google and Outlook calendars
  • A list of what is not scheduled yet
  • Maintenance from contracts shows up by itself
Planning Week 44Ter Linde ingepland ma 08:00
ma 26
di 27
wo 28
do 29
vr 30
LJLukas
Residentie Ter Linde08:00 · brand
Apotheek De Smet08:00 · inbraak
Basisschool De Regenboog11:00 · brand
Hotel De Zalm13:00 · brand
SDSofie
Garage Peeters & Zonen09:00 · camera
Transport Mertens08:00 · camera
Notariskantoor Claes10:00 · toegang
BMBram
Kapsalon Lies13:00 · inbraak
Bakkerij Verhaegen08:00 · inbraak
Sportcentrum De Nete13:00 · brand
Weekly planning per technician
04 · Work order

Tick off on site and have it signed.

The technician works through the checklist on their phone, even without coverage. Readings, photos and the client’s signature go straight into the job file.

  • Checklist per discipline, adjustable
  • Deviations stand out before you sign
  • The client signs on the screen
Werkbonnen WB-2026-1187 · Ter Linde6 van 7 punten
Rookmelders EN 54-7 met testgas12/12
Handmelders EN 54-114/4
Accu centrale13,4 V
Sirene buiten, accu11,8 V
Doormelding meldkamerOK 09:51
Logboek bijgewerkt—
Handtekening klantopen
AfwijkingAccu sirene vervangen
Mevr. Wouters, syndicus
Werkbon afsluiten
Work order with checklist and signature
05 · Certificate

The certificate fills itself in.

After every annual maintenance, the Royal Decree of 25 April 2007, art. 8, asks for a maintenance certificate. Verelo takes the data from the work order, checks what is missing and prepares the pdf for signing.

  • Blocked while a deviation is open
  • Continuous numbering per year
  • Old certificates stay downloadable

What the law asks

Attesten ATT-2026-0418Attest downloaden

Onderhoudsattest

KB 25-04-2007, art. 8
InstallatieResidentie Ter Linde VME, blok B
AdresLindelaan 14, 2500 Lier
Datum onderhoud27/10/2026
TechniekerLukas Janssens
ResultaatIn orde na vervanging accu
Ondertekend door technieker en klant
StatusOndertekend
WerkbonWB-2026-1187
Volgend onderhoud27/10/2027
Verstuurd naarsyndicus@terlinde.be
Certificate from the work order, ready as pdf
06 · Invoice

From work order to invoice.

Hours and materials from the work order become invoice lines. You check them and send them to your accounting package. We are building this part now together with the pilot customers.

In development

Facturen Concept · Ter Linde
OmschrijvingAantalBedrag
Jaarlijks onderhoud brandmelding1€ 420,00
Accu sirene 12 V 7 Ah1€ 38,50
Arbeid technieker1,5€ 97,50
Totaal excl. btw€ 556,00
Naar BillitFactuur doorsturen
For every discipline

Intrusion, camera, access, fire. One way of working.

The six steps stay the same. Per discipline, the checklist on the work order and the rule the certificate follows change.

Intrusion

For intrusion you measure the battery, test tamper and every zone, and check the transmission to the monitoring station.

All regulations

Every installer adapts the list. Add, remove or reorder points once; every new work order follows.

Werkbonnen WB-2026-1182Standaardlijst inbraak
KlantBakkerij Verhaegen
SiteLier, Antwerpsestraat 14
OpdrachtJaarlijks onderhoud
Batterij rustspanning12,9 VGemeten
Batterij onder last (1 A, 10 min)12,4 VGemeten
Sabotage deksel0,4 sGetest
Sabotage wandgeen meldingAfwijking
FirmwareversieV6.80Genoteerd
Zones getest13 / 14Zone 14 open
Keypad en lcd12 / 12Getest
Doormelding meldkamer—Nog te doen
3 points open: certificate waits
Standard work order checklist, intrusion
After handover

Maintenance that comes back.

An installation isn't finished at handover. Verelo knows every device per site and floor. We propose a date for the maintenance in the contract and send the client a reminder when it's due, so no maintenance visit gets lost. Alerts only come when the team reports something during a maintenance or SLA visit.

Devices
23
Next visit
14-11
Needs attention
1
00 · APOTHEEK + PARKINGInbraak · Camera · Brandonderhoud 14-11-2026 01 · KANTOORToegang · Inbraak · Brandonderhoud 19-01-2027 02 · APPARTEMENTBrand · InbraakR-21 batterij 2,6 V EN 54-7 · R-21batterij laag · 2,6 V

Email and calendar work with Google and Microsoft. Which integrations follow is on the roadmap.

See it in your own work.

Book a conversation and see Verelo on your kind of jobs.